FAQs

Order & Shipping Questions

Your shipment confirmation email will have a Tracking Link included so you can easily track your package. You can also check on your order status 24 hours a day by going to Check Order Status. Here you can login with your order # and email Address to check order status, view tracking information (if order has shipped), and print copies of your receipt.

Our secure site accepts Visa, Mastercard, American Express, Discover, Amazon Pay (use your Amazon.com account), and PayPal for online orders.

Please Note:  We do not accept Purchase Orders or Check Orders.

At this time, we do not ship to addresses outside the United States.

Yes, we do ship to these addresses when you select Standard Shipping with your order. Orders with APO/FPO shipping addresses will ship via the USPS.

We stock all of our items and our websites use a "real time" inventory system so viewing the availability of an item is easy. Visit the item page and view the inventory status and shipping methods available for the selected item. If the item is out of stock, a "NOTIFY ME" button will appear so you can add your email address to be notified via email when the item is back In-Stock.  We do not allow out of stock items to be placed on backorder.

We do not offer a wholesale program at this time.

Some occasions we have online coupon specials. To be notified when these occur, "RECEIVE UPDATES" by entering your email address in our signup box on the bottom of any webpage. Another option is to follow us on Facebook and Twitter to be notified of new products, events, and coupon specials.

Product Questions

We do not have a printed catalog - You may view all of our products with images on this website.

This is the most frequently asked question in the flag industry and unfortunately, there is no exact answer. This is due to many factors including weather conditions, air pollutants, shade or full sun flying, customer care, flag type, material, and logo imprint method purchased. We offer many flag construction grades (good, better, best), however, regardless of how well it is constructed, a flag is not indestructable and no two flags will wear the same. With that said, we have provided a few suggestions to extend the life of any flag:

Do not fly a wet flag. If possible, take it down before the storm. Wind whipping a heavy wet flag puts excessive strain on the fabric, stitching, grommets, or sleeve. If your flag becomes wet, spread it out on a flat surface and allow it to dry completely before attaching to your flagpole.

Do not fly where the flag will touch other surfaces including roofs, shingles, soffits, eaves, gutters, downspouts, branches, antennas, and cables.

Do not fly in rain, snow, or excessive winds. If possible, take your flag down before the storm arrives.

From time to time, gently hand wash your flag to remove air pollutants and spread it out on a flat surface until it dries completely before flying again.

Yes - we can make custom flags for your business or school.  Please contact us via email with your artwork, size and quantity to receive pricing.

Since 1993 we have been dedicated to providing quality flags, banners, flagpoles and home decorations to our passionate customers.  We stock all of our items and ship the same or next day you order assuring you are getting the fastest delivery possible..... Oh and everything ships free - no minimum order to qualify.  Fast FREE Shipping!